Educational Background

    I studied computer software and IT, each for two years, but I dropped out to study English. I have a master’s degree in English Language Teaching (ELT). During my studies, I translated texts and book chapters in various fields, one of which was management. Business English has always been a part of my life. Currently, I am studying for master’s degree in clinical psychology to even better understand human nature and communication. I use all the knowledge I have gathered along with my personal work experiences to elevate students to a point where they see business English as something beyond vocabulary and grammar. I strive to empower my language learners to develop their personal, social, and professional competencies as well as their linguistic competencies.

Professional Background

    As a commercial expert, I managed the international correspondence, dealing with purchase processes and related management meetings. Making sure all managers were aware of the status of every purchase was another self-made responsibility, therefore, I prepared and delivered purchase status reports. I also prepared monthly financial status of purchases. This helped us keep track of the payments, installments (if there were any), and future payments that had to be made. I also worked as a managing director’s assistant, which gave me lots of opportunities to learn about different processes in the organization. Fortunately, I had many opportunities to make positive contributions as well. Here are some of them:

  • coordinated deputy activities, collecting and modifying reports.
  • suggested and held weekly meetings among senior managers as well as providing status reports on tasks referred to the departments
  • observed and analyzed processes, especially among departments, reporting on unattended issues and suggesting solutions. These included office processes as well as the plant.
  • listened to staff problems and suggesting solutions; requesting management intervention where needed
  • collected an entire body of reports in the commercial department and requesting for certain reports for a more comprehensive analysis and better integration of activities; adding financial reports and booking status to the reports for smoother management of operations between the two departments.
  • suggested strategic planning to identify goals and objectives so that both managers and staff could develop a more tangible sense of progress and to induce staff motivation through a sense of achievement in the short/long run.
  • participated international meetings, providing information and reports where needed.